topic Re: Cancelling a pack in Pay as you go

Cancelling a pack

Smurf91 — Thu, 01 Feb 2024 14:05:22 GMT

I want to cancel my pack to take it out at a better date that suits me, but if I do that will it cancel it straight away and I have no data etc even though I've paid for it, for that month.

I'm just double checking as it states it stops it from recurring but nothing about the pack that's active for the month.

Thanks

Re: Cancelling a pack

Chris_B — Thu, 01 Feb 2024 14:14:44 GMT

@Smurf91 Stop the pack a day before it renews. Stopping it now will cease that pack.

Re: Cancelling a pack

Smurf91 — Thu, 01 Feb 2024 14:44:35 GMT

Thank you.

Re: Cancelling a pack

XRaySpeX — Thu, 01 Feb 2024 15:10:12 GMT

That's all STOP PACK does, stop it from auto recurring. Your current pack will continue to be active until its expiry date.

Best way to delay next pack starting is to not top up enough until you need it.