topic Re: EU MINUTES in Pay as you go

EU MINUTES

Groo — Thu, 25 Jan 2024 12:13:40 GMT

Im on PAYG. I hear there is a package (possibly a EU ADD ON) available that enables 100 minutes of calls within EU for £3 making that a good deal of 3 p per minute. however I've now spent more time than I care to mention trying to find how to do this ADD ON. Any ideas? Why isn't there a simple list of what you need to text to get the ADD ONs or whatever one needs??

Re: EU MINUTES

XRaySpeX — Thu, 25 Jan 2024 12:24:15 GMT

@Groo : There is the EU IDD add-on giving 100 minutes to 27 EU countries from the UK for £3 for 30 days. Is that what you are thinking of? Text IDD EU to 150 to get it.

Re: EU MINUTES

Groo — Thu, 25 Jan 2024 13:03:13 GMT

Thanks. No, what I need is to be able to call say, an Italian number from within the EU

Re: EU MINUTES

Leanne_T — Thu, 25 Jan 2024 14:25:26 GMT

Hi @Groo

Please see our Pay As You Go Charges for Roaming in the EU Help page for information on using your pay as you go SIM abroad.

Leanne 🙂

Re: EU MINUTES

XRaySpeX — Thu, 25 Jan 2024 15:00:51 GMT

Ah, that's roaming! There are no special calling add-ons for roaming other than the normal pack allowances.

To use your pack allowances in the EU on PAYG there are roaming charges of either £2.50 / day, by having texted ROAMEU1D to 150, or £10 / week, by having texted ROAMEU7D to 150, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival telling you about these charges for roaming in EU & inviting to take up these options. If you opt to reply neither or you don't have an active pack, you will be paying standard rates for calls & texts & will need to buy a PAYG add-on for data.

Re: EU MINUTES

Groo — Sat, 27 Jan 2024 16:30:55 GMT

Yes, that's what I need. How would I get this?

Sent from Outlook for Android<>

Re: EU MINUTES

XRaySpeX — Sat, 27 Jan 2024 16:35:01 GMT

Travel to the EU with an active pack & a Welcome msg will invite you to buy the roaming add-ons.