topic Re: Pay as You Go in Pay as you go

Pay as You Go

CaePawb — Tue, 16 Jan 2024 17:19:14 GMT

I've only recently had my Pay as You Go Mobile and am learning how to use it. I topped it with £20.00, but text from ee late December said I had only £ 5.00 credit. I had not phoned or text anyone. I sent a letter and received a phonecall from them and they said I would have it refunded. However today I rang 150 to fine out about packages and was told I had only £ 5.00 again. I had only made two text messages. Can anyone help me? What am I doing wrong?

Re: Pay as You Go

Chris_B — Tue, 16 Jan 2024 18:44:07 GMT

@CaePawb Packs last 30 days and for that cost you get a set allowance of data and usually unlimited calls and texts, you need to renew that pack every 30 days. You can have a normal PAYG where your credit pays for calls/texts and you top up when needed. To have data you’ll have to purchase a data add on and these last 30 days.

Re: Pay as You Go

XRaySpeX — Tue, 16 Jan 2024 19:18:55 GMT

Your credit have probably bought your Pack.

What does texting AL to 150 from your no. fully report verbatim (it is free)?