topic Re: Hibernation in Pay as you go

Hibernation

Steven421 — Tue, 09 Jan 2024 14:55:19 GMT

Re: Hibernation

Steven421 — Tue, 09 Jan 2024 14:57:31 GMT

Hi, my number has entered into hibernation status and I can't gain any access to my service as I am abroad in South America, what can I do in order to get my number activated?

Thanks

Re: Hibernation

Katie_B — Tue, 09 Jan 2024 15:03:08 GMT

Hello @Steven421.

To get a number out of hibernation you will need to speak with our customer care team.

The team can be contacted on +44 7953 966 150.

Katie