Cannot text US from the UK, can notll ca anyone from the UK but they can call me

DarinDSelby — Mon, 08 Jan 2024 01:01:45 GMT

I Have 0 balance in my account after putting 15 pounds in and I was told that it was activated I could Make text to the US and calls in the UK. Now my balance is zero And I haven't even used any of it perit nothing that I can find shows me how to contact these people to get an actual human to call me back everything is Sewed up in the 0 to 10 survey feedback which they never even look at Well I'll give this company a 0 stars and I will be taking out their SIM card. and this is ridiculous. That they don't have a simple way to email them how about that idea?

Re: Cannot text US from the UK, can notll ca anyone from the UK but they can call me

XRaySpeX — Mon, 08 Jan 2024 01:44:27 GMT

@DarinDSelby : Your £15 credit has been used to pay for the £15 PAYG pack of UK allowances that your SIM is primed with. This pack doesn't cover making International calls or texts from the UK to non-UK numbers. These are chargeable. As you now have no credit you can't now make them.

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Cannot text US from the UK, can notll ca anyone from the UK but they can call me

Re: Cannot text US from the UK, can notll ca anyone from the UK but they can call me