topic Re: Subscription packs in Pay as you go

Subscription packs

anastasiaC08 — Wed, 03 Jan 2024 20:35:38 GMT

Hi,

I’ve just bought this sim and added £15 to the account. I want to turn this into the £15 subscription pack but everything I try doesn’t work. It’s telling me that I can use the credit to turn it into the data, minutes and texts but I go to and it won’t take the credit to create the pack.
what should I do?

Re: Subscription packs

XRaySpeX — Wed, 03 Jan 2024 20:37:59 GMT

How much did you pay for it when you bought it?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Subscription packs

anastasiaC08 — Wed, 03 Jan 2024 20:38:31 GMT

It just says my current balance is £15 and I tried the packs one and reply with PACK15 but it doesn’t do anything

Re: Subscription packs

XRaySpeX — Wed, 03 Jan 2024 20:50:50 GMT

When did you buy it & how much did you pay for it at that time?

Re: Subscription packs

anastasiaC08 — Wed, 03 Jan 2024 20:52:27 GMT

I thought it today from Argos. Payed £1 for it

Re: Subscription packs

XRaySpeX — Wed, 03 Jan 2024 20:56:45 GMT

It might take 24 hours for the pack to become active.

Re: Subscription packs

anastasiaC08 — Wed, 03 Jan 2024 21:21:36 GMT

Oh okay, I was hoping it was going to do it automatically.

thanks