https://community.ee.co.uk/t5/Pay-as-you-go/Re-Charged-twice-for-top-up/m-p/1337559#M61218 <P><SPAN>I was charged twice for £15 top up amount how do I get a refund. Can I use my top up amount to purchase a SIM card at the store&nbsp;</SPAN></P> Thu, 14 Dec 2023 08:44:56 GMT SophieLeigh04x 2023-12-14T08:44:56Z https://community.ee.co.uk/t5/Pay-as-you-go/Re-Charged-twice-for-top-up/m-p/1337559#M61218 <P><SPAN>I was charged twice for £15 top up amount how do I get a refund. Can I use my top up amount to purchase a SIM card at the store&nbsp;</SPAN></P> Thu, 14 Dec 2023 08:44:56 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Re-Charged-twice-for-top-up/m-p/1337559#M61218 SophieLeigh04x 2023-12-14T08:44:56Z https://community.ee.co.uk/t5/Pay-as-you-go/Re-Charged-twice-for-top-up/m-p/1337567#M61219 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4194066">@SophieLeigh04x</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>The credit will be used for your next pack, do you need a replacement SIM card?&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 14 Dec 2023 09:00:08 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Re-Charged-twice-for-top-up/m-p/1337567#M61219 Leanne_T 2023-12-14T09:00:08Z