topic Re: Re: This content is blocked. contact the site owner to fix the issue. in Pay as you go

Re: This content is blocked. contact the site owner to fix the issue.

LiveBuzz12345 — Tue, 12 Dec 2023 09:33:10 GMT

Also having the same issue whenever I try to purchase a pack or top up.

Re: Re: This content is blocked. contact the site owner to fix the issue.

Leanne_T — Tue, 12 Dec 2023 11:19:18 GMT

Hi @LiveBuzz12345

Thanks for coming here.

Is the SIM card active?

Have you tried using another web browser?

Leanne 🙂

Re: Re: This content is blocked. contact the site owner to fix the issue.

Schockwave — Tue, 12 Dec 2023 12:58:15 GMT

@LiveBuzz12345 , I would suggest clicking on this link to top up:

https://ee.co.uk/bills-payments/mobile/fast-payment-payg

If you are pay as you go, you may need to either ring customer service and pay a refundable charge to get content lock switched off, or go to an EE high street store with ID to get this done.