topic Re: Have subscription pack but can't do any calls because i don't have enough credit in Pay as you go

Have subscription pack but can't do any calls because i don't have enough credit

they4sieq — Thu, 07 Dec 2023 19:19:06 GMT

I have a PAYG sim card and 10£ Subscription Pack but I can't do any calls because I don't have enough credit to make this call right now and I must top-up first but I have 10£ Subscription Pack. Can anyone help with that?

Re: Have subscription pack but can't do any calls because i don't have enough credit

Chris_B — Thu, 07 Dec 2023 20:09:03 GMT

@they4sieq is the number you’re calling a chargeable number ? Not all numbers are covered by your call allowance.

Re: Have subscription pack but can't do any calls because i don't have enough credit

XRaySpeX — Thu, 07 Dec 2023 20:17:27 GMT

What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Have subscription pack but can't do any calls because i don't have enough credit

they4sieq — Thu, 07 Dec 2023 20:20:04 GMT

It's texting back with report of current balance

Re: Have subscription pack but can't do any calls because i don't have enough credit

XRaySpeX — Thu, 07 Dec 2023 20:23:33 GMT

Yes & what does it say in full?

Re: Have subscription pack but can't do any calls because i don't have enough credit

they4sieq — Thu, 07 Dec 2023 20:35:51 GMT

Your current balance as of today is £0.00. You have 500 minutes, unlimited texts and 20GB remaining until 24/12/2023 for your £10 Pack. Your remaining data includes of rolled over data. ...

Re: Have subscription pack but can't do any calls because i don't have enough credit

Katie_B — Fri, 08 Dec 2023 09:00:11 GMT

Thanks for confirming @they4sieq.

Are you abroad at the moment?

Katie