topic Re: 150 messages in Pay as you go

150 messages

Gerald13 — Wed, 06 Dec 2023 13:05:49 GMT

I have PAYG and keep getting a text message from 150 everyday to tell me my balance. How can I stop these text messages?

thanks.

Re: 150 messages

Christopher_G — Wed, 06 Dec 2023 15:34:41 GMT

Hi @Gerald13

Welcome to the community.

Does the message say anything about replying to it to stop the messages?

Chris

Re: 150 messages

Gerald13 — Wed, 06 Dec 2023 16:56:27 GMT

Hi Chris, it just says how much is in the account each time. I tried replying with STOP but that didn’t work. Doesn’t say how to stop them. Might have to walk into an EE shop and ask them, or ring 150 but don’t fancy being on hold all evening!
Thanks

Re: 150 messages

Christopher_G — Wed, 06 Dec 2023 16:58:42 GMT

OK, thanks @Gerald13

Yes, I think that's best. Doing either of those options will let us check your account and remove any alerts.

Chris