topic Re: why has my contract payg changed in Pay as you go

why has my contract payg changed

stephen--huffen — Mon, 27 Nov 2023 17:31:12 GMT

why has my contract changed i used to be on 40 GB with £10 plus £5 discount added to my account , now its gone up to 125GB with no discount added. i did not request this change, and not been informed of any change so have i missed something, who do i contact to get this changed back to what it was before. thanks.

Re: why has my contract payg changed

Northerner — Mon, 27 Nov 2023 17:35:00 GMT

Hi @stephen--huffen

You'll need to speak to EE CS on 150 about this issue.

Thanks

Re: why has my contract payg changed

XRaySpeX — Mon, 27 Nov 2023 17:38:19 GMT

PAYG isn't a contract. Which are you on?

With PAYG it is you who chooses which plan you are on, not EE.