topic Pay As You Go Roaming - can't receive any calls although I have credit in accoun in Pay as you go

Pay As You Go Roaming - can't receive any calls although I have credit in accoun

Albu — Mon, 27 Nov 2023 11:44:16 GMT

Hi there, I have recently switched to PAYG, put £5 in and I am not being able to receive any calls whilst in Spain - the phone doesn't ring and it just shows me a missed call... This is really frustrating as I can't log in into my banking and there seems to be no chat option with EE available:( please help. Thanks and have a great day!

Re: Pay As You Go Roaming - can't receive any calls although I have credit in accoun

XRaySpeX — Mon, 27 Nov 2023 13:14:17 GMT

It takes 30 days to cancel a contract & before it is moved to PAYG. Did you use that PAYG SIM for making calls or texts in UK before you left to go abroad? EE PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad. If it wasn't you can't now use it until you return to UK.

Re: Pay As You Go Roaming - can't receive any calls although I have credit in accoun

Albu — Mon, 27 Nov 2023 13:17:10 GMT

Thanks for your reply. Argh, nobody talon me that. No, I switched whilst being abroad and on eSIM.