Can't use SIM card. First activation

Shshsshs — Tue, 21 Nov 2023 09:52:50 GMT

Hi I bought sim in Asda
I didn't put sim card to my phone in UK
Already I'm in Poland and I put New sim card to my mobile.
I received welcome SMS from ee
I created account and installed Ee app

I created account to my email address.

I can't add this mobile number to my EE app

I received pin to add number but when I pun pin to app I have information ..... Try again later or call 150. (I can't make call btw)

I too up account for £5

But I can't use it also I can't call any number.

When I call on this number from another Mobile I have information Mobile number is currently unavailable.

I can see Network is working on this sim card but I can't use this number.

How can I activate this sim card when I'm abroad?

Thanks

Re: Can't use SIM card. First activation

XRaySpeX — Tue, 21 Nov 2023 10:03:29 GMT

@Shshsshs : You can't! PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad. If it wasn't you can't now use it until you return to UK.

topic Re: Can't use SIM card. First activation in Pay as you go

Can't use SIM card. First activation

Re: Can't use SIM card. First activation