topic Re: Hi, I want to cancel my pay as you go package as it was done mistakenly instead in Pay as you go

Hi, I want to cancel my pay as you go package as it was done mistakenly instead

Sairanaeem — Tue, 07 Nov 2023 17:32:39 GMT

Leanne_T — Wed, 08 Nov 2023 08:18:43 GMT

Thanks for coming here.

Would you like to stop the pack from renewing, or have you purchased the wrong pack and want to change this?

Leanne.

Sairanaeem — Thu, 09 Nov 2023 20:01:15 GMT

Hi, i have purchased the wrong pack and want to cancel it

Katie_B — Fri, 10 Nov 2023 07:39:24 GMT

Thanks for confirming @Sairanaeem.

If the incorrect pack has been purchased I would recommend speaking with our customer care team on 150.

Katie