https://community.ee.co.uk/t5/Pay-as-you-go/Mobile-number/m-p/1324135#M60318 <P>It takes 30 days to cancel a contract &amp; before it is moved to PAYG. Did you use that PAYG SIM for making calls or texts in UK before you left to go abroad? EE PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad. If it wasn't you can't now use it until you return to UK.</P> Tue, 07 Nov 2023 10:36:20 GMT XRaySpeX 2023-11-07T10:36:20Z https://community.ee.co.uk/t5/Pay-as-you-go/Mobile-number/m-p/1324131#M60317 <P>Hi I have recently moved to australia and before I did I changed to pay as you go so that I can keep my uk number. I can't call out or send a text I have £5 on it and I'm at risk of losing my number. Please help</P><P>Thanks Lucy&nbsp;</P> Tue, 07 Nov 2023 10:33:15 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Mobile-number/m-p/1324131#M60317 Lhjohnson_0711 2023-11-07T10:33:15Z https://community.ee.co.uk/t5/Pay-as-you-go/Mobile-number/m-p/1324135#M60318 <P>It takes 30 days to cancel a contract &amp; before it is moved to PAYG. Did you use that PAYG SIM for making calls or texts in UK before you left to go abroad? EE PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad. If it wasn't you can't now use it until you return to UK.</P> Tue, 07 Nov 2023 10:36:20 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Mobile-number/m-p/1324135#M60318 XRaySpeX 2023-11-07T10:36:20Z