topic Re: Subscription sim arrived in Pay as you go

Subscription sim arrived

Sakhtar93 — Wed, 01 Nov 2023 22:56:01 GMT

My subscription sim pay as you go arrived, I’ve put it into my phone and followed the instruction and created an account. I’ve downloaded the ee app but there is no option to click on for “Packs”. I have text “all packs” to 150 had no luck. I’m unable to start a subscription and there are no options available online on the ee website or account.

Re: Subscription sim arrived

Christopher_G — Thu, 02 Nov 2023 08:34:48 GMT

Hi and welcome to the community, @Sakhtar93

What does it say when you tried texting ALL PACKS to 150? Also, what does it say when you text AL to 150?
Chris

Re: Subscription sim arrived

XRaySpeX — Thu, 02 Nov 2023 13:13:15 GMT

In your online MyEE: Home > Plans & Subs > Do More > Get Packs.