topic Re: Do you have expiration date? in Pay as you go

Do you have expiration date?

mucahitakca — Thu, 19 Oct 2023 14:20:54 GMT

I bought a sim card, but now I don't want to use it. Do your cards have an expiration date? I mean, is there an expiration date for activation?

Re: Do you have expiration date?

Profile closed — Thu, 19 Oct 2023 14:47:30 GMT

Hello @mucahitakca

EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

Re: Do you have expiration date?

mucahitakca — Thu, 19 Oct 2023 14:54:39 GMT

You misunderstood. I haven't plugged the SIM card in my phone yet, I haven't activated it. How long can it wait unplugged? I'm not going on vacation for a long time. I got the card early.

Re: Do you have expiration date?

Profile closed — Thu, 19 Oct 2023 16:17:23 GMT

If the Sim Card hasn't been inserted in the phone they shouldn't expire.

Re: Do you have expiration date?

mucahitakca — Thu, 19 Oct 2023 16:23:29 GMT

For example, if I don't use for 10 years and then put it on after 10 years. Does it put signal? In short, can I keep it as long as I want?

Re: Do you have expiration date?

XRaySpeX — Thu, 19 Oct 2023 18:28:38 GMT

There will be a "Start using before" date on its packaging.

Re: Do you have expiration date?

mucahitakca — Thu, 19 Oct 2023 19:30:29 GMT

I checked but there is not "start using before"

Re: Do you have expiration date?

XRaySpeX — Thu, 19 Oct 2023 19:35:48 GMT

Not on the card the SIM was attached to? Usually bottom R.

Re: Do you have expiration date?

mucahitakca — Thu, 19 Oct 2023 19:53:59 GMT

Maybe my friend put to trash card's cover and sent me.
I have only SIM, I do not have cover. Can I check expiration date with another ways?

Re: Do you have expiration date?

XRaySpeX — Thu, 19 Oct 2023 20:11:05 GMT

No! It was on the card & it's up to the buyer to read all the terms.

I don't think it'll be more than a few months.

Maybe order a free PAYG SIM & see what that says.

How could you have checked if you never had the card?

Re: Do you have expiration date?

mucahitakca — Thu, 19 Oct 2023 20:28:43 GMT

I said something have API or Database and I will query my phone number so I can check like this.

My SIM card color Blue and I have Yellow cards (I think yellow cards should be latest versions)

Re: Do you have expiration date?

Christopher_G — Fri, 20 Oct 2023 07:04:15 GMT

Hi @mucahitakca

You could try speaking with our Mobile Care team. They'll do their best to help.

Chris

Re: Do you have expiration date?

XRaySpeX — Sat, 21 Oct 2023 15:50:49 GMT

Having ordered a free PAYG SIM I find that they have a "Start using before" date of exactly 6 months.