topic Re: Cannot top up by apps in Pay as you go

Cannot top up by apps

hpp — Fri, 13 Oct 2023 07:06:12 GMT

Hiya,

I have 3 mobile numbers under my name. One is monthly fee and the others two are pay as you go.

I want to top up those PAYG Sims but only one can add on the number ended with 343. The number end with 349 cannot be top up.

Re: Cannot top up by apps

Katie_B — Fri, 13 Oct 2023 08:19:29 GMT

Hello @hpp.

Welcome to the community.

Are you receiving an error message when trying to top up the number ending in 349 or can this not be topped up cause it can't be linked?

Katie

Re: Cannot top up by apps

XRaySpeX — Fri, 13 Oct 2023 14:51:22 GMT

Try using Fast Top-Up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.