https://community.ee.co.uk/t5/Pay-as-you-go/my-phone/m-p/1313390#M59746 <P>I have been living abroad and not using my EE Uk phone number.&nbsp; I have tried topping up on line to reinstate but am not able to do so.</P> Wed, 11 Oct 2023 20:00:05 GMT Nicrobe 2023-10-11T20:00:05Z https://community.ee.co.uk/t5/Pay-as-you-go/my-phone/m-p/1313390#M59746 <P>I have been living abroad and not using my EE Uk phone number.&nbsp; I have tried topping up on line to reinstate but am not able to do so.</P> Wed, 11 Oct 2023 20:00:05 GMT https://community.ee.co.uk/t5/Pay-as-you-go/my-phone/m-p/1313390#M59746 Nicrobe 2023-10-11T20:00:05Z https://community.ee.co.uk/t5/Pay-as-you-go/my-phone/m-p/1313399#M59747 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2757282">@Nicrobe</a>&nbsp;: Your PAYG SIM has probably gone into hibernation.</P> <P>When did you last use it for a<SPAN>&nbsp;</SPAN><STRONG>chargeable</STRONG><SPAN>&nbsp;</SPAN>action? EE PAYG SIMs are deactivated after 6 months of non-<STRONG>chargeable</STRONG><SPAN>&nbsp;</SPAN>use. You then have a further 3 months to call EE to reactivate it before it is lost completely.</P> <P>You needed to make a<SPAN>&nbsp;</SPAN><STRONG>chargeable</STRONG><SPAN>&nbsp;</SPAN>action like making a<SPAN>&nbsp;</SPAN><STRONG>chargeable</STRONG><SPAN>&nbsp;</SPAN>call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.</P> Wed, 11 Oct 2023 20:13:27 GMT https://community.ee.co.uk/t5/Pay-as-you-go/my-phone/m-p/1313399#M59747 XRaySpeX 2023-10-11T20:13:27Z