Getting locked out

Scousemouse199 — Wed, 11 Oct 2023 13:33:32 GMT

I have a pay-as-you-go that I ony use for very occasional calls and to register for things (everything needs a mobile phone). Sometimes I get locked out because I haven't used it for ages. I'm scared of losing the number as loads of services (NHS, banks etc) have it. Is that likely to happen? I used a TESCO phone for a while and they just shut it down because I didn't use it for 6 months and I lost the number.

Thanks for reading

Re: Getting locked out

XRaySpeX — Wed, 11 Oct 2023 13:41:10 GMT

@Scousemouse199 : EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

topic Getting locked out in Pay as you go

Getting locked out

Re: Getting locked out