topic Re: Sim card validity abroad in Pay as you go

Sim card validity abroad

Anotinobl — Thu, 28 Sep 2023 13:32:01 GMT

Hi guys, I have an PAYG som card and want to know how long my card will be alive when abroad in roaming. Some mobile operators state it doesn't matter what you do, even if you top-up your card, after 180 days card will deactivated if it's not connected to base stations/ antennas in UK. So I want to know whats EE terms regarding to this matter, I really do not want to use my number. Thank you.

Re: Sim card validity abroad

XRaySpeX — Thu, 28 Sep 2023 13:41:03 GMT

Within any 179 days You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

If you're roaming you will be using your SIM & paying charges anyway.

Re: Sim card validity abroad

Anotinobl — Thu, 28 Sep 2023 13:58:27 GMT

Thank you very much for answering.

So until I am toping up my balance and doing chargable action, e.g. calling, my sim card will stay active indefinitely?

Re: Sim card validity abroad

XRaySpeX — Thu, 28 Sep 2023 14:06:07 GMT

As long as you are roaming & buying the "Roam Like Home" add-ons regularly.

Re: Sim card validity abroad

Anotinobl — Thu, 28 Sep 2023 14:12:24 GMT

Where I can find the prices for "roam like home" addons sir? How often do I have to buy them and are they working for any country?

Thanks

Re: Sim card validity abroad

XRaySpeX — Thu, 28 Sep 2023 14:26:07 GMT

Where are you roaming?

To use your pack allowances in the EU on PAYG there are roaming charges of either £2.50 / day, by texting ROAMEU1D to 150, or £10 / week, by texting ROAMEU7D to 150, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival telling you about the charges for roaming in EU. If you opt to text neither or you don't have an active pack, you will be paying standard rates for calls & texts & need to buy a PAYG add-on for data.

Re: Sim card validity abroad

Anotinobl — Thu, 28 Sep 2023 14:28:28 GMT

Georgia (the country)

Re: Sim card validity abroad

XRaySpeX — Thu, 28 Sep 2023 14:34:40 GMT

If you are roaming in Georgia, as it is not in EU, you cannot use your usual UK allowances there but must be paying the charges or buying roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/georgia > PAYG.

Re: Sim card validity abroad

Anotinobl — Thu, 28 Sep 2023 14:47:01 GMT

Thanks. So only toping up my balance and doing chargeable actions is not enough? I have to buy add-ons?

Re: Sim card validity abroad

XRaySpeX — Thu, 28 Sep 2023 15:15:12 GMT

No, topping-up and making chargeable actions is enough within every 179 days. I said so in my 1st post.

I thought you said you weren't topping-up or making chargeable actions? In which case, as you are roaming you must be paying the charges or buying roaming add-ons set out in that link.

I think you are misunderstanding the situation here. You said you were roaming there. That means you are actually using your phone & in order to do so you will be paying those charges.