topic Re: EU Roaming clarification in Pay as you go

Re: EU Roaming clarification

XXlindalZZ — Thu, 28 Sep 2023 10:17:23 GMT

I am in Cyprus and arrived yesterday

I only want to receive text messages , nothing else

My ee phone is in credit

I have read replies on this topic and understood that texts could be received free

BUT having just received a text from the UK I got this message from ee

Welcome to Cyprus.

There may be a charge to access to your pack

Allowances,

Free boost or add on while your here.

It will cost 2 pounds 50 pence for 24 hours access or you can choose to pay 10 pounds for 7 days access.

If you are in Ireland these charges do not apply

For 24 hours access text ROAMEU1D1500 or for 7 days text use ROAMEU7D

If you don't have an active pack. or choose not to pay the daily/weekly charges, you'll be charged 70p per min, 30p per text and need an EU data addon

This I find very confusing

I am now in Cyprus for 27 days and want to receive textx at the rate of one text every day

If I do nothing will this cost me 70p per text ?

Or am I going to be charged 2 pounds Fifty pence every day plus 70p ?

thanks

Re: Re: EU Roaming clarification

Leanne_T — Thu, 28 Sep 2023 13:06:24 GMT

Hi @XXlindalZZ

Thanks for coming here.

Receiving text messages is free of charge.

You can find full details on using your allowance for making and receiving calls, sending texts and using data if you wish to at any point during your trip in our Pay As You Go charges for roaming in the EU Help page.

Leanne.

Re: Re: EU Roaming clarification

Northerner — Thu, 28 Sep 2023 14:06:11 GMT

Hi @XXlindalZZ

Are you in the North or the South?

If you are near the border you might connect to Turkish masts in the north which is not EU.

Thanks