Can’t link number to ee account

Leannemay0 — Tue, 26 Sep 2023 11:11:08 GMT

I’ve just transferred from a business plan to pay as you go and tried linking my phone number (number didn’t get changed) to my ee account and it comes up with an error. I can’t top up my sim without the number being on an account

Re: Can’t link number to ee account

XRaySpeX — Tue, 26 Sep 2023 11:51:05 GMT

Yes, you can. Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.
You need to call CS to delete your old contract MyEE a/c & then you can set up your new PAYG MyEE a/c afresh, using the same mobile no. & email addy if desired. You can't mix them under MyEE.

topic Can’t link number to ee account in Pay as you go

Can’t link number to ee account

Re: Can’t link number to ee account