topic Re: Top up in Pay as you go

Top up

CarolineHH — Fri, 22 Sep 2023 17:17:00 GMT

My sister has topped up my fathers phone with £20 over the internet. He had a text saying 'you have been sent "20 GBP Topup from ontopup.com. To use visit ontopup.com/topup?v=12d5b3ba294ed84e5e. Dad doesn't have the internet hence, I'm doing all this. The above website and numbers do not exist and i still can't add £20 to his phone. help?

Re: Top up

XRaySpeX — Fri, 22 Sep 2023 18:56:01 GMT

Try using Fast Top Up online with a UK bank card (instead of a suspicious website). You don't need to login or register anything. All you need is his mobile no. & it doesn't remember your card details.

Re: Top up

354- — Sat, 23 Sep 2023 10:09:03 GMT

@CarolineHH - There are many ways to make a top up without using a 3rd party website.

https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/top-up-my-phone