Re: App undergoing maintenance

Profile closed — Wed, 20 Sep 2023 11:01:13 GMT

I am having the same issue right now. I just joined EE today, installed the app and cannot access it at all.

I can't link my phone because it keeps telling me to try again later and I can't even check if my 20GB pack for £10 is working. It has been 5 hours since I've join and I literally cannot do anything and it's driving me insane.

Navigating through the EE site is a damn nightmare too and all of this is already ruining my first impressions of EE.

I just moved from GiffGaff as well and I'm lowkey starting to regret it.

Re: Re: App undergoing maintenance

Leanne_T — Wed, 20 Sep 2023 12:50:29 GMT

Hi @Profile closed

Thanks for coming here.

Can you access your My EE account online through a web browser and link your new EE number?

To check your allowance and pack details, please text BALANCE to 150.

Leanne 🙂

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Re: App undergoing maintenance

Re: Re: App undergoing maintenance