topic Re: App in Pay as you go

App

Alpsaritas — Tue, 19 Sep 2023 20:54:33 GMT

Hello I got this SIM card at airport 6 months ago. I can not make any subscription and lots of feature in app are unable to use. What I need to do?

Northerner — Tue, 19 Sep 2023 21:01:45 GMT

Did you activate the sim in the UK. It is likely the sim is dead if you have failed to use it.

Thanks

Alpsaritas — Wed, 20 Sep 2023 12:30:58 GMT

How can I activate it?

Christopher_G — Wed, 20 Sep 2023 12:53:44 GMT

You would need to speak to our Mobile Care team to see if it can be re-activated, @Alpsaritas

Chris