https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-pack-didn-t-activate-Lost-all-credit-and-now-no/m-p/1295661#M59028 <P>What does texting AL to 150 from your no. fully report verbatim (it is free)?</P> Sat, 16 Sep 2023 08:52:36 GMT XRaySpeX 2023-09-16T08:52:36Z https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-pack-didn-t-activate-Lost-all-credit-and-now-no/m-p/1295625#M59024 <P><STRONG>I have a subscription pack set up and for some reason EE are taking £18 for the subscription and an additional £15 recurring card payment. My bank only shows authorisation for £18 a month. Thursday night I was on a call and instead of using free minutes I was being charged without my knowledge resulting in £38 of my credit being wiped out. This meant there was no money on the account for my pack payment and the unauthorised £15 taken out of my bank account left no money in my bank to purchase a pack directly. Now I have no phone until pay day. How do I get my unfairly charged money back and my pack reactivated.&nbsp;</STRONG></P> Sat, 16 Sep 2023 07:15:26 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-pack-didn-t-activate-Lost-all-credit-and-now-no/m-p/1295625#M59024 Zv208381 2023-09-16T07:15:26Z https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-pack-didn-t-activate-Lost-all-credit-and-now-no/m-p/1295661#M59028 <P>What does texting AL to 150 from your no. fully report verbatim (it is free)?</P> Sat, 16 Sep 2023 08:52:36 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-pack-didn-t-activate-Lost-all-credit-and-now-no/m-p/1295661#M59028 XRaySpeX 2023-09-16T08:52:36Z