topic Re: SIM issue in Pay as you go

SIM issue

Buckminst — Thu, 14 Sep 2023 11:09:58 GMT

Hello, I have been having issues with receiving texts and also sending. I thought it might have something to do with my phone, or perhaps the SIM? Please could you assist with this?

Re: SIM issue

XRaySpeX — Thu, 14 Sep 2023 11:17:40 GMT

Are you able to text AL to 150 from your no. (it is free)? What does it fully report verbatim?

Re: SIM issue

Buckminst — Thu, 14 Sep 2023 11:23:26 GMT

Hi, thanks for the quick reply. The phone message simply states 'Failed to send'

Re: SIM issue

XRaySpeX — Thu, 14 Sep 2023 11:25:14 GMT

For sending texts, ensure your phone's Messaging app has the Message Centre no. setting for EE as +447958879879.

Re: SIM issue

Buckminst — Thu, 14 Sep 2023 11:30:26 GMT

Ok, added the number you reference to my contacts. Typed 'AL' to that number. 'Failed to send' and 'Not delivered'

Re: SIM issue

XRaySpeX — Thu, 14 Sep 2023 11:39:01 GMT

No, not your Contacts but in the Settings of your Messaging app.

Re: SIM issue

Buckminst — Thu, 14 Sep 2023 11:47:06 GMT

I have a Huawei and in the messaging app I am not sure where to add that number. Any ideas?

Re: SIM issue

XRaySpeX — Thu, 14 Sep 2023 12:00:01 GMT

That's Android, isn't it? On my Samsung Andriod you open Messaging app, then Settings > More Settings > Text Msgs > Message Centre.

Re: SIM issue

Buckminst — Thu, 14 Sep 2023 12:12:26 GMT

Yes you are right, it's Android. So, I went in and to 'advanced' (probably same as more settings on Samsung Android), then in the 'SMS Centre Number' I have that number in there. However, in red text it states: Warning, you may not be able to send text messages if this is not set correctly. nFor the SMS centre number, contact your service provider.'

Make sense?

Re: SIM issue

XRaySpeX — Thu, 14 Sep 2023 12:14:23 GMT

Not really!