topic buy data on sim card that i bought on my last trip to London in Pay as you go

buy data on sim card that i bought on my last trip to London

mandrak018 — Sun, 10 Sep 2023 17:34:40 GMT

Hi I live in Canada . On my last trip to London, I bought an EE sim card . how do I reactivate it and charge it with data before my next trip to London in a few days

Re: buy data on sim card that i bought on my last trip to London

Chris_B — Sun, 10 Sep 2023 18:17:39 GMT

@mandrak018 You need to read THIS because depending on when you last used that sim it might not be possible to reactivate it

Re: buy data on sim card that i bought on my last trip to London

XRaySpeX — Sun, 10 Sep 2023 18:55:24 GMT

@mandrak018 : When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.