topic Re: Top up payg mobile in Pay as you go

Top up payg mobile

RAS — Sat, 09 Sep 2023 11:24:27 GMT

My husband (steam driven, straight out of the ice age) has an old fashioned mobile with payg SIM. He intends to go off on a trip to Europe on his own. He may run out of credit whilst he's there. Can I / how can I top up his mobile from home on the website? Struggling to find a way to do it. Thanks for any help.

Re: Top up payg mobile

354- — Sat, 09 Sep 2023 11:27:40 GMT

@RAS - Using the fast top up page - https://ee.co.uk/bills-payments/mobile/fast-payment-payg

Re: Top up payg mobile

Leanne_T — Sat, 09 Sep 2023 12:05:25 GMT

Hi @RAS

Thanks for coming here 🙂

Just to add, Roaming in Europe will require an active pack and a roam like home add-on to use the allowance included, please see our Pay As You Go charges for roaming in the EU, Help page for full details 🙂

Leanne.

Re: Top up payg mobile

RAS — Tue, 12 Sep 2023 07:46:34 GMT

Thank you, much appreciated.

Re: Top up payg mobile

RAS — Tue, 12 Sep 2023 07:46:49 GMT

Thank you, very helpful.

Re: Top up payg mobile

James_B — Tue, 12 Sep 2023 07:52:06 GMT

No problem @RAS

I'm glad you were able to get the information you needed in the community. 🙂

James