topic Re: Re: How do I cancel a direct debit in Pay as you go

Re: How do I cancel a direct debit

Bob369 — Wed, 06 Sep 2023 19:39:10 GMT

I am pay as you go but activated a £10. Pack that renews every month. I am away from the UK now for 2 months, so want to stop the pack renewing itself until 8 cone back in November but can't seem to find where to cancel the pack? Please help. Thanks.

Re: Re: How do I cancel a direct debit

XRaySpeX — Wed, 06 Sep 2023 19:43:04 GMT

@Bob369 : Text STOP REC to 150 to stop any direct card payment. For good measure also text STOP PACK to 150 to prevent the pack renewing.

Re: Re: How do I cancel a direct debit

Bob369 — Wed, 06 Sep 2023 19:46:26 GMT

Thank you mate. 👍🙂

Re: Re: How do I cancel a direct debit

XRaySpeX — Wed, 06 Sep 2023 19:49:10 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.