topic Re: Re: BUYING PAY AS YOU GO PHONES ON THE WEBSITE -RE SIMCARDS in Pay as you go

Re: BUYING PAY AS YOU GO PHONES ON THE WEBSITE -RE SIMCARDS

Md87 — Tue, 05 Sep 2023 14:48:43 GMT

My contract has been finished and I request for the pay-as-you-go SIM card I don't know I am gonna get the new SIM card or will be the same sim...?

James_B — Tue, 05 Sep 2023 14:50:35 GMT

Welcome to the EE Community. 🙂

No, you won't need a new SIM.

Hope this helps.

James

Md87 — Tue, 05 Sep 2023 15:03:17 GMT

I am abroad but it's not working here..

James_B — Tue, 05 Sep 2023 15:11:36 GMT

Were you outside of the UK when you cancelled your contract?

You'll need to be connected to the EE network in the UK to activate your new pay as you go plan.

James

Md87 — Tue, 05 Sep 2023 15:17:38 GMT

Is there any other way to activate

James_B — Tue, 05 Sep 2023 15:45:05 GMT

There isn't unfortunately. Your SIM would need to connect to an EE mast in the UK to register the new pay as you go account on the network.

James

Md87 — Tue, 05 Sep 2023 15:52:38 GMT

Ok, thanks for help..!
Have a good day...!

James_B — Tue, 05 Sep 2023 15:55:02 GMT

No problem @Md87

You too 🙂

James