topic roaming abroad in Pay as you go

roaming abroad

d_duru — Tue, 05 Sep 2023 11:39:59 GMT

so im in spain on holiday and when u arrived 150 said i had to pay either £2.50 for 24hours to allow me yo use my current pack i bought in Uk; or £10 for 7 days. So i payed the £10 for 7 days however im still not able to data roam

Re: roaming abroad

Schockwave — Tue, 05 Sep 2023 13:01:00 GMT

Hello @d_duru ,

Welcome to the community,

Are you on pay as you go or contract?

If on contract did you enable roaming on your account? If you did not, this is why you are unable to use data.

You will have to ring customer service to enable this, you can do this for free, using Skype:

+448000798586

Re: roaming abroad

Leanne_T — Tue, 05 Sep 2023 13:29:06 GMT

Hi @d_duru

Thanks for coming here.

Can you make calls and send texts?

Do you have signal showing?

Leanne 🙂

Re: roaming abroad

XRaySpeX — Tue, 05 Sep 2023 13:55:22 GMT

@d_duru : What does texting AL to 150 from your no. fully report verbatim (it is free)?