Phone number expired

ammadbutt786 — Sat, 02 Sep 2023 17:37:40 GMT

Am calling or texting to 159 for recharge but its not working it says phone number expired. I want to topup my balance i have already purchased voucher of 10pounds.

Re: Phone number expired

XRaySpeX — Sat, 02 Sep 2023 18:15:38 GMT

Sounds like your PAYG SIM has gone into hibernation.

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

topic Re: Phone number expired in Pay as you go

Phone number expired

Re: Phone number expired