topic Re: Data transfer to new SIM in Pay as you go

Data transfer to new SIM

Nathanmcraye260 — Sat, 26 Aug 2023 19:40:56 GMT

OK, so I lost my phone with my PAYG SIM card inside, and have since bought a new SIM to use in my old phone, which used to also house the now lost SIM. Is there a way to transfer my 57GB of data to my new SIM, or am I starting fresh?

Also, every time I wanna top-up in the app, my old phone number is the only option. I've updated my profile info just incase that changed it, but nothin new so far. Can this be changed?

Re: Data transfer to new SIM

Nathanmcraye260 — Sat, 26 Aug 2023 19:42:24 GMT

Oo, do I just need to do it over the phone? O of its that easy plz lemme know

Re: Data transfer to new SIM

XRaySpeX — Sat, 26 Aug 2023 20:23:43 GMT

You've shouldn't have bought a new SIM. It's a waste. You should've called CS to report the loss & they will block it & send you a replacement SIM with the same no., credit & plan.