topic Re: Lost voucher receipt in Pay as you go

Lost voucher receipt

Jacky10 — Mon, 21 Aug 2023 16:28:34 GMT

Hi I had bought EE voucher at Tesco supermarket on 15/8 . I wonder if I have any help so I can have my credit

Re: Lost voucher receipt

Chris_B — Mon, 21 Aug 2023 16:37:09 GMT

@Jacky10 So are you saying lost the actual EE voucher before you applied the top up to your account.

Re: Lost voucher receipt

Jacky10 — Mon, 21 Aug 2023 16:40:52 GMT

Hello yes I think it lost when I clear out my bag , I bought at Tesco in Skipton on 15/8 around time 1 or after 1pm

Re: Lost voucher receipt

Jacky10 — Mon, 21 Aug 2023 16:42:28 GMT

I am trying to contact with Tesco support but they only can tell I had bought voucher on 15 but can’t tell me the top up PIN number

Re: Lost voucher receipt

Jacky10 — Mon, 21 Aug 2023 16:45:22 GMT

Yes I had lost voucher before I add in my account

Re: Lost voucher receipt

Jacky10 — Mon, 21 Aug 2023 16:51:40 GMT

Please let me know any chance you can help me can use my voucher as I had bought but can’t know the PIN number to top up

Re: Lost voucher receipt

Schockwave — Mon, 21 Aug 2023 16:56:53 GMT

@Jacky10 , I am not sure how you expect anyone to help you with it, this is not customer service, you could try speaking to them, although without the voucher not sure. Have you retraced your steps and had a look, wherever you cleared out your bag, you may find it.

Re: Lost voucher receipt

Jacky10 — Mon, 21 Aug 2023 16:58:12 GMT

Thank you