https://community.ee.co.uk/t5/Pay-as-you-go/Top-up/m-p/1285854#M58313 <P>I have topped up £15 and my packs usually renew but it hasn’t and wants my bank details again&nbsp;</P> Sun, 20 Aug 2023 07:42:07 GMT Mia3003 2023-08-20T07:42:07Z https://community.ee.co.uk/t5/Pay-as-you-go/Top-up/m-p/1285854#M58313 <P>I have topped up £15 and my packs usually renew but it hasn’t and wants my bank details again&nbsp;</P> Sun, 20 Aug 2023 07:42:07 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Top-up/m-p/1285854#M58313 Mia3003 2023-08-20T07:42:07Z https://community.ee.co.uk/t5/Pay-as-you-go/Top-up/m-p/1285904#M58314 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3934956">@Mia3003</a></SPAN>,</P><P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>What response do you get if you text <STRONG>BALANCE</STRONG> to <STRONG>150</STRONG>?</P><P>James</P> Sun, 20 Aug 2023 10:35:51 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Top-up/m-p/1285904#M58314 James_B 2023-08-20T10:35:51Z