https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-Pack-incorrect-order/m-p/1285742#M58266 <P>Why do I have a subscription pack that I never ordered? I’ve been charged the last three months for this and just caught the payments via my direct debit statements. I only ever buy add ons and monthly PAYG as I live and work abroad for much of the time.&nbsp;</P> Sat, 19 Aug 2023 15:45:28 GMT DavidSmart 2023-08-19T15:45:28Z https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-Pack-incorrect-order/m-p/1285742#M58266 <P>Why do I have a subscription pack that I never ordered? I’ve been charged the last three months for this and just caught the payments via my direct debit statements. I only ever buy add ons and monthly PAYG as I live and work abroad for much of the time.&nbsp;</P> Sat, 19 Aug 2023 15:45:28 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-Pack-incorrect-order/m-p/1285742#M58266 DavidSmart 2023-08-19T15:45:28Z https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-Pack-incorrect-order/m-p/1285837#M58274 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1965205">@DavidSmart</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>You may have setup up a recurring card payment, rather than a one payment last time you purchased a pay as you go pack.</P> <P>To cancel it, text <STRONG>STOP REC</STRONG> to <STRONG>150</STRONG>.</P> <P>Hope this helps.</P> <P>James</P> Sun, 20 Aug 2023 07:04:51 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-Pack-incorrect-order/m-p/1285837#M58274 James_B 2023-08-20T07:04:51Z