https://community.ee.co.uk/t5/Pay-as-you-go/pausing-automatic-PAYG-monthly-payments-while-abroad/m-p/1282414#M58036 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3906683">@ae_</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Please see <A href="https://ee.co.uk/help/billing-payments/payment-methods/card-payments-explained" target="_blank">Setting Up Card Payments on Pay As You Go</A> for help with making changes to a recurring or direct card payment.</P> <P>James</P> Tue, 08 Aug 2023 17:13:08 GMT James_B 2023-08-08T17:13:08Z https://community.ee.co.uk/t5/Pay-as-you-go/pausing-automatic-PAYG-monthly-payments-while-abroad/m-p/1282369#M58035 <P>I would like to stop my monthly payments as I am in a different country where EE doesn't work. I keep getting charged monthly but I am not using EE. And there is no way to change that setting on the app or website, which is quite frustrating. I am trying to avoid calling EE directly to avoid exorbitant costs for calling abroad. I don't see a way to e-mail customer service. Can someone help me please? Thanks!&nbsp;</P> Tue, 08 Aug 2023 14:18:52 GMT https://community.ee.co.uk/t5/Pay-as-you-go/pausing-automatic-PAYG-monthly-payments-while-abroad/m-p/1282369#M58035 ae_ 2023-08-08T14:18:52Z https://community.ee.co.uk/t5/Pay-as-you-go/pausing-automatic-PAYG-monthly-payments-while-abroad/m-p/1282414#M58036 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3906683">@ae_</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Please see <A href="https://ee.co.uk/help/billing-payments/payment-methods/card-payments-explained" target="_blank">Setting Up Card Payments on Pay As You Go</A> for help with making changes to a recurring or direct card payment.</P> <P>James</P> Tue, 08 Aug 2023 17:13:08 GMT https://community.ee.co.uk/t5/Pay-as-you-go/pausing-automatic-PAYG-monthly-payments-while-abroad/m-p/1282414#M58036 James_B 2023-08-08T17:13:08Z