topic Re: Roaming on PAYG in Pay as you go

Roaming on PAYG

HayleyG2323 — Tue, 08 Aug 2023 09:30:19 GMT

I am on a pay ad you go mobile plan. I am off to Spain on Friday. How do I ensure data roaming is added so I can use my phone and internet.
I was in France a few weeks ago and it didn’t work after receiving the text.

Re: Roaming on PAYG

Schockwave — Tue, 08 Aug 2023 10:45:38 GMT

Hello @HayleyG2323 ,

Welcome to the community,

I would advise you to check here, as things have changed and roaming in the EU is not free anymore even for pay as you go:

https://ee.co.uk/help/mobile/roaming/roaming-costs

Re: Roaming on PAYG

XRaySpeX — Tue, 08 Aug 2023 14:02:17 GMT

For PAYG there are now roaming charges for using your pack allowances in the EU of either £2.50 / day, by texting ROAMEU1D to 150, or £10 / week, by texting ROAMEU7D to 150, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival telling you about the charges for roaming in EU. If you opt to text neither or you don't have an active pack, you will be paying standard rates for calls & texts & need to buy a small add-on for data.