topic Eau roaming Pass weekly in Pay as you go

Eau roaming Pass weekly

Thewarraich — Sun, 06 Aug 2023 08:32:26 GMT

Hi, i am travelling to Europe ( 3 countries ) for 3 weeks. Need to get confirmation that weekly roaming add on ( 10£) for 7 days do get renewed or this is one time only to use my package like home.

Re: Eau roaming Pass weekly

Chris_B — Sun, 06 Aug 2023 08:41:19 GMT

@Thewarraich It should automatically renew. Don’t forget to have credit on your account to pay for this.

Re: Eau roaming Pass weekly

XRaySpeX — Sun, 06 Aug 2023 10:32:12 GMT

When it expires you'll receive a text inviting you to renew it.

Re: Eau roaming Pass weekly

Debb14 — Wed, 09 Aug 2023 12:43:49 GMT

Can you confirm I have paid for Roaming as am travelling to Majorca today

Re: Eau roaming Pass weekly

XRaySpeX — Wed, 09 Aug 2023 12:59:43 GMT

No, @Debb14 , This user discussion forum can't confirm anything about your specific account. Look for it in your add-ons.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

Re: Eau roaming Pass weekly

James_B — Wed, 09 Aug 2023 13:00:15 GMT

Hi @Debb14,

Welcome to the EE Community. 🙂

To check roaming is active on your account, please text ROAMING to 150.

To check you've purchased a roaming add-on, please select Plans and subscriptions > Mobile plan > Add-ons in the My EE app.

Have a great trip!

James