topic Re: Required subscription pack not available to purchase. in Pay as you go

Required subscription pack not available to purchase.

Denysson — Wed, 02 Aug 2023 16:03:39 GMT

I received my PAYG SIM from ee which i ordered online with the £20 deal for 100Gb (Was 50Gb) unlimited texts/minutes.

I've created an account with the SIM details which show up OK on the account but when i try and purchase the 100Gb subscription pack it's not available - just the original £20 for 50Gb.

Should i select that option and simply 'hope' i get the 100Gb upgrade when payment is processed?

Ta muchly

Re: Required subscription pack not available to purchase.

XRaySpeX — Wed, 02 Aug 2023 16:34:24 GMT

Yes, choose the 50GB for £20. Look in your online MyEE Add-ons for the other 50GB. Sometimes it doesn't kick in until you have exhausted the normal ration.

Re: Required subscription pack not available to purchase.

Denysson — Wed, 02 Aug 2023 16:33:18 GMT

Thanks for that XRaySpex !

I've purchased the 50Gb pack but no extra 50Gb visible anywhere yet - but it does say to wait 10 mins...*taps desk* ha..

Re: Required subscription pack not available to purchase.

Denysson — Wed, 02 Aug 2023 16:35:57 GMT

I've just received a text from 150 stating they have added the promotional extra 50Gb !

Again, Thanks for your assistance!

Denysson

Re: Required subscription pack not available to purchase.

XRaySpeX — Wed, 02 Aug 2023 16:37:08 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Required subscription pack not available to purchase.

Denysson — Wed, 02 Aug 2023 16:41:01 GMT

Yes - it shows up correctly now..

Thanks again!