topic Re: unlimited data in Pay as you go

unlimited data

lukerobinsonin2 — Sat, 26 Nov 2022 00:00:17 GMT

can i get unlimited data on pay as you go

Re: unlimited data

XRaySpeX — Sat, 26 Nov 2022 00:29:07 GMT

Yes, for £40 pm you can get the Unlimited data add-on when you have a pack of £10 or more.

Re: unlimited data

Khaledsaghi — Sun, 23 Jul 2023 23:20:38 GMT

I tried to get it just now and my sister too a few weeks ago but we received a SMS says

“ Sorry, there has been a problem and we cannot add this add on, please try again later“

is it canceled!!??

Re: unlimited data

XRaySpeX — Mon, 24 Jul 2023 01:04:23 GMT

@Khaledsaghi : Not as far as I know. How did you try to get it?

Re: unlimited data

Khaledsaghi — Mon, 24 Jul 2023 02:05:07 GMT

By sending UNL DATA to 150!

Re: unlimited data

XRaySpeX — Mon, 24 Jul 2023 04:09:50 GMT

I don't know that! Do you definitely know that's the way to do it?

Re: unlimited data

Leanne_T — Mon, 24 Jul 2023 06:49:30 GMT

Hi @Khaledsaghi

Did you have enough credit to purchase the data add-on?

Can you text ADD DATA to 150, do you get unlimited data showing as an option?

Leanne.

Re: unlimited data

Khaledsaghi — Mon, 24 Jul 2023 13:50:20 GMT

Yes, i did it twice but its been a month now with same issue .

Re: unlimited data

Khaledsaghi — Mon, 24 Jul 2023 13:55:00 GMT

I have £41 , unfortunately no option for UNL DATA

but even though when i choose the pack last time there was no option for unl data and it works !!

Re: unlimited data

Leanne_T — Mon, 24 Jul 2023 13:56:25 GMT

Thanks @Khaledsaghi

Please call us on 150 and the team will get this looked into and check what options are available.

Leanne 🙂

Re: unlimited data

Khaledsaghi — Mon, 24 Jul 2023 14:00:10 GMT

I made a call just but no option for customer service help

by the way how much DATA i get for £30 pack

Appreciate your help 🙏🏽

Re: unlimited data

Leanne_T — Mon, 24 Jul 2023 14:16:03 GMT

You can text BALANCE to 150 to see how much data is included in your current pack @Khaledsaghi

If you call 150 and hold past the self serve options, you will get the option to speak to one of the team 🙂

Leanne.

Re: unlimited data

XRaySpeX — Mon, 24 Jul 2023 15:41:36 GMT

@Khaledsaghi : £30 Pack = 125GB, unlimited minutes, unlimited texts.

Re: unlimited data

lukerobinsonin2 — Mon, 24 Jul 2023 16:14:28 GMT

you are better off going to smarty for unlimited data, the unlimited data on ee is a rip off, the add on is £40 but to buy it you have to have a pack of £10 or above so that would be £50 per month, smarty do unlimited data for £18 per month and it has 5G

https://smarty.co.uk/#plans