topic Query in Pay as you go

Query

Mr61 — Fri, 21 Jul 2023 10:53:54 GMT

Have monthly PAYE data pack. Added £5 to purchase additional 1g data. Sending BALto 150 simply confirms the remaining data balance of my pack...no mention of extra 1g data bought.

Where can I find the total data balance available please

Re: Query

Northerner — Fri, 21 Jul 2023 10:55:50 GMT

Hi @Mr61

Try restarting your device and trying again.

Thanks

Re: Query

XRaySpeX — Fri, 21 Jul 2023 13:50:40 GMT

@Mr61 : Look at http://add-on.ee.co.uk/status when not connected to WiFi to see data & credit status.