topic Top up in Pay as you go

Top up

Yasmin981 — Thu, 20 Jul 2023 07:40:46 GMT

Hi I’ve just topped up with £20 credit on to my number. Im trying to now by the subscription pack with this credit but won’t let me. Can you help thanks

Re: Top up

Alex_M — Thu, 20 Jul 2023 09:03:15 GMT

Hi @Yasmin981

Have you tried texting PACK20 to 150?

If you text BALANCE to 150, does it show the £20 credit?

Thanks,
Alex

Re: Top up

XRaySpeX — Thu, 20 Jul 2023 15:41:12 GMT

How's it stopping you? What did you do & what happened?