topic Re: PACK30 in Pay as you go

PACK30

ChapLeong — Mon, 17 Jul 2023 17:32:20 GMT

PACK30 ……. I reply “YES”, but it was not automatically updated! Why?

Re: PACK30

XRaySpeX — Mon, 17 Jul 2023 17:34:07 GMT

What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: PACK30

ChapLeong — Mon, 17 Jul 2023 20:42:04 GMT

no use

Re: PACK30

James_B — Tue, 18 Jul 2023 06:40:10 GMT

Hi @ChapLeong,

Did you receive a response when you sent AL to 150?

James

Re: PACK30

ChapLeong — Tue, 18 Jul 2023 06:53:15 GMT

It’s Returned

“Your current balance as of today 07:48 is £30.00. Your last top up was £30.00 on 11/07/2023 at 23:16. For more info on your packs, add-ons or free boosts, go to MyEE. ee.co.uk/myee

For info on our other Text Services, reply HELP or go to ee.co.uk/textservices”

Re: PACK30

James_B — Tue, 18 Jul 2023 07:02:24 GMT

Hi @ChapLeong,

Please can you try texting PACK30 to 150?

Thanks

James

Re: PACK30

XRaySpeX — Tue, 18 Jul 2023 07:07:06 GMT

That's plenty use! You don't have a pack & you need to buy it from the £30 credit that you do have.

Re: PACK30

ChapLeong — Tue, 18 Jul 2023 07:22:06 GMT

I text “PACK30 “ to 150. It’s returned …..and than text “ YES “ , ,,,,, waiting long time …..it’s no reactions!

Re: PACK30

ChapLeong — Tue, 18 Jul 2023 09:03:04 GMT

Now i try "PACK15" to 150 , and than text " YES",, waiting few second ....it's DONE.

I don't known ..!!!!!!!

Re: PACK30

Leanne_T — Tue, 18 Jul 2023 10:17:53 GMT

Is the £15 pack now active and working for you? @ChapLeong

Leanne.

Re: PACK30

ChapLeong — Tue, 18 Jul 2023 10:21:20 GMT

Yes , it is. Thank you.

Re: PACK30

Leanne_T — Tue, 18 Jul 2023 10:23:37 GMT

Thanks @ChapLeong

If you have any problems when you next want to activate a new pack or change the pack, please call us on 150 and the team will be happy to help 🙂

Leanne.

Re: PACK30

ChapLeong — Tue, 18 Jul 2023 10:24:43 GMT

thanks a lot

Re: PACK30

Ceco — Fri, 20 Oct 2023 18:27:28 GMT

Yes

Re: PACK30

Christopher_G — Sat, 21 Oct 2023 07:23:57 GMT

Hi @Ceco

Is it PACK30 that you're looking for? If you text PACK30 to 150, you'll receive a message from us with instructions.

Chris