https://community.ee.co.uk/t5/Pay-as-you-go/The-credit-account-did-not-receive-the-top-up-amount/m-p/1273232#M57469 <P>In order to buy a data package, I recharged 10 pounds, and the credit card deduction was successful, but there was no record in the credit account. I then recharged 9 pounds, and after success, I spent 8 pounds from the credit account to buy a 2G data package.</P><P>However, the top-up record of £10 has still not entered the credit account, what should I do?</P> Tue, 11 Jul 2023 02:36:51 GMT TheoWANG 2023-07-11T02:36:51Z https://community.ee.co.uk/t5/Pay-as-you-go/The-credit-account-did-not-receive-the-top-up-amount/m-p/1273232#M57469 <P>In order to buy a data package, I recharged 10 pounds, and the credit card deduction was successful, but there was no record in the credit account. I then recharged 9 pounds, and after success, I spent 8 pounds from the credit account to buy a 2G data package.</P><P>However, the top-up record of £10 has still not entered the credit account, what should I do?</P> Tue, 11 Jul 2023 02:36:51 GMT https://community.ee.co.uk/t5/Pay-as-you-go/The-credit-account-did-not-receive-the-top-up-amount/m-p/1273232#M57469 TheoWANG 2023-07-11T02:36:51Z https://community.ee.co.uk/t5/Pay-as-you-go/The-credit-account-did-not-receive-the-top-up-amount/m-p/1273233#M57470 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2087380">@TheoWANG</a>&nbsp;:&nbsp;Didn't your £10 credit auto bought your Pack immediately?</P> <P>What does texting AL to 150 from your no. fully report verbatim (it is free)?</P> Tue, 11 Jul 2023 05:28:16 GMT https://community.ee.co.uk/t5/Pay-as-you-go/The-credit-account-did-not-receive-the-top-up-amount/m-p/1273233#M57470 XRaySpeX 2023-07-11T05:28:16Z