Pay as you go credit

DebraP — Mon, 10 Jul 2023 18:02:17 GMT

My aunt recently passed away leaving £70 of credit on her EE pay as you go mobile. My uncle hates modern phones and refuses to use my aunts phone as he prefers his own which is also EE pay as you go. Is there a way to transfer the credit from my aunts phone to his mobile or reclaim the credit back? £70 is a lot of money which my uncle would appreciate getting back if possible

Re: Pay as you go credit

XRaySpeX — Mon, 10 Jul 2023 18:17:06 GMT

See Change my account in the case of a life event :

Notifying us of a bereavement

Use the online form to notify us of a bereavement.

We’ll need:

the account holder’s name and number

a number to contact you on

You can also let us know by phone. Call 150 from an EE phone or 07973 100 150 from any phone.

If you experience a bereavement, you can either:

disconnect their broadband or number and close their account

transfer the connection or number to someone else

topic Pay as you go credit in Pay as you go

Pay as you go credit

Re: Pay as you go credit

Notifying us of a bereavement