topic Re: pay as you go - no access to phone calls or texts but I have data in Pay as you go

pay as you go - no access to phone calls or texts but I have data

GarySargent — Sun, 02 Jul 2023 21:24:53 GMT

I purchased a £30 pay as you go sim and have activated it.

I have mobile data but I am unable to make calls or send texts. I have received a text to tell me that I have unlimited minutes in the UK and EU.

Please advise how these get activated.

Thank you

XRaySpeX — Sun, 02 Jul 2023 21:30:04 GMT

What does texting AL to 150 from your no. fully report verbatim (it is free)?

GarySargent — Sun, 02 Jul 2023 21:40:19 GMT

Thank you for trying to help.

It just shows that I have the 125gb of data and unlimited minutes and texts.

I when I type AL it shows my balance is zero .

We will call their customer services team tomorrow.