https://community.ee.co.uk/t5/Pay-as-you-go/i-m-sorry-but-you-are-not-eligible-for-this-add-on/m-p/1269749#M57286 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3793757">@kamilmichal</a>&nbsp;: Do you have an active PAYG pack? If not, that is why you are not eligible.</P> <P>See&nbsp;<A href="https://ee.co.uk/help/help-new/roaming-and-international/using-your-device-abroad/pay-as-you-go-charges-for-roaming-in-the-eu" target="_blank" rel="noopener noreferrer" data-di-id="di-id-d1d9c35b-27d2c069">Pay As You Go charges for roaming in the EU</A><SPAN>:</SPAN></P> <BLOCKQUOTE> <OL class="in-article-module__number-variant in-article-module__text-icon"> <LI> <P>You must have an active Subscription Pack to opt in to these charges</P> </LI> </OL> </BLOCKQUOTE> Thu, 29 Jun 2023 12:59:02 GMT XRaySpeX 2023-06-29T12:59:02Z https://community.ee.co.uk/t5/Pay-as-you-go/i-m-sorry-but-you-are-not-eligible-for-this-add-on/m-p/1269744#M57285 <P>please change the package. I have an old sim card broadband. I can not roam in Poland.<BR />Thank you in advance .&nbsp;No xxxxxxxxxxx<BR />Kamil</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ee problem.jpeg" style="width: 450px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/26457i2E0A97DC397D6D1A/image-size/large?v=v2&amp;px=999" role="button" title="ee problem.jpeg" alt="ee problem.jpeg" /></span></P> <P>[Mod edit: Please do not post personal information on the public board. Thanks!]</P> Thu, 29 Jun 2023 14:39:33 GMT https://community.ee.co.uk/t5/Pay-as-you-go/i-m-sorry-but-you-are-not-eligible-for-this-add-on/m-p/1269744#M57285 kamilmichal 2023-06-29T14:39:33Z https://community.ee.co.uk/t5/Pay-as-you-go/i-m-sorry-but-you-are-not-eligible-for-this-add-on/m-p/1269749#M57286 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3793757">@kamilmichal</a>&nbsp;: Do you have an active PAYG pack? If not, that is why you are not eligible.</P> <P>See&nbsp;<A href="https://ee.co.uk/help/help-new/roaming-and-international/using-your-device-abroad/pay-as-you-go-charges-for-roaming-in-the-eu" target="_blank" rel="noopener noreferrer" data-di-id="di-id-d1d9c35b-27d2c069">Pay As You Go charges for roaming in the EU</A><SPAN>:</SPAN></P> <BLOCKQUOTE> <OL class="in-article-module__number-variant in-article-module__text-icon"> <LI> <P>You must have an active Subscription Pack to opt in to these charges</P> </LI> </OL> </BLOCKQUOTE> Thu, 29 Jun 2023 12:59:02 GMT https://community.ee.co.uk/t5/Pay-as-you-go/i-m-sorry-but-you-are-not-eligible-for-this-add-on/m-p/1269749#M57286 XRaySpeX 2023-06-29T12:59:02Z